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Overview The Email/SMS module allows merchants to automatically notify customers about key loyalty events such as sign-ups, points earned, referrals, and rewards. This keeps customers informed and engaged at every step of...
June 25, 2025 | 1 minute read
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Set Preferred Languages & Translate Loyalty Widget Overview The Languages feature empowers merchants to customize every customer-facing label, button, and message in the loyalty widget. This ensures a consistent, localized experience that...
June 23, 2025 | 1 minute read
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Manage Customers & Loyalty Data Overview The Customers section gives merchants a centralized view of individual customer activity related to their loyalty journey—points earned, rewards redeemed, referrals made, membership tier, and more....
June 23, 2025 | 1 minute read
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Set Up Redeem Points – Reward Types & Configuration Overview The Redeem Points feature allows customers to convert their earned loyalty points into real rewards—such as discounts, gift cards, and free...
June 23, 2025 | 1 minute read
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Overview The Referral Program is a powerful acquisition tool that turns your existing customers into brand advocates. By rewarding both the referrer and the referred customer, you incentivize sharing and drive organic...
June 23, 2025 | 1 minute read
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Set Up Membership Tiers (Silver, Gold, Diamond, etc.) Overview Membership Tiers allow you to segment and reward your most loyal customers with increasing benefits as they progress. By setting clear, motivating point-based...
June 23, 2025 | 1 minute read
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How to Configure the “Place First Order” Event Overview The “Place First Order” event is one of the most impactful loyalty triggers to drive repeat purchases from first-time customers. Once activated, you...
June 23, 2025 | 1 minute read
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Overview Once the widget is enabled, the next step is to activate your loyalty program. This involves selecting and enabling the events that reward customers such as placing orders, creating accounts, or...
June 23, 2025 | 1 minute read
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Getting Started – Enable the Loyalty Widget on Your Store Overview Once you’ve installed ECA: Easy Loyalty Rewards, the first action is to enable the loyalty widget—this is how your customers will...
June 23, 2025 | 1 minute read
